• Prepayment / Bank Transfer
• Instant Transfer
• PayPal
• PayPal Express
• Credit and Debit Card
  
  

LEARN MORE 🠖

There is no minimum order value in the LANIUS online shop.

The ordering process in our online shop consists of four steps:

1. Add the desired item to the virtual shopping cart.
2. Log in with your email address and one-time code. If you don't have an account yet: Provide the required customer data, including your billing address and, if applicable, a different delivery address.
3. Select the desired payment method.
4. Review your details (ordered items, quantities, sizes, name, address, payment method),
5. Complete your order by clicking on "Buy now".
6. Receive an email with a summary of your order.

Enjoy shopping.

To help you choose the right size, each item includes the model's size and the measurements of the size worn by the model. If the cut has any special features, this will also be mentioned in the item description. Additionally, the LANIUS size chart, according to which the collection is designed, is available.

SIZE GUIDE 🠖

We are personally available for you Monday to Friday from 9:00 AM to 5:00 PM!
Tel.: +49 221 801 118 480
shop@nulqerzavix.site

The goal is for ordered goods to arrive as quickly as possible. Therefore, received orders can only be changed or canceled within a very short period of time before the shipping team dispatches the goods immediately.

Please contact us as soon as possible via the contact form, by email to shop@nulqerzavix.site or by phone on weekdays between 9:00 AM and 5:00 PM at +49 (0)221-801118480.

If this is no longer possible because the shipping process has already begun, you can use the return service after receiving the goods.

Delivery is available to all EU countries, as well as Switzerland, Norway, Great Britain, and Ireland. Shipping costs apply for deliveries to these countries. Information on this can be found under the heading: "What are the shipping costs?"

Please note: For orders with a delivery country outside the EU, as well as for returns from these countries, additional costs such as customs and processing fees, and taxes may apply, which are to be borne by the buyer. It is recommended to inquire about this with the relevant customs office before placing an order.

For taxes already paid, refunds may be requested from the relevant customs office in the event of a return. The cancellation invoice, issued after the return is completed, serves as proof of the return and the refund. For precise handling, the relevant customs office in the respective country should be contacted.

The order history can be viewed at any time after logging in with your email address. To do this, simply log in to your customer account 🠖.

Within Germany:
For shipping within the Federal Republic of Germany, we charge a flat rate of €4.95 per order.

Within Europe, to Great Britain and Ireland, and to Switzerland:
For shipping, we charge a flat rate of €11.95 per order. The flat shipping rate to Switzerland is €11.95 (net €10.04).

If you wish to exchange an item for a different size, please contact our customer service in advance to avoid being charged shipping costs twice.

Please note that for orders with a delivery country outside the EU and for their returns, any additional costs such as customs & processing fees and taxes are to be borne by the buyer. Please inquire about this before placing an order at your local customs office.

For deliveries to Norway and Switzerland, the purchase value is limited to EUR 1,000 net.

All deliveries are climate-neutral with DHL Go Green.

LANIUS will inform you about the applicable shipping costs in the order form. Goods are shipped by LANIUS GmbH.

In Germany, LANIUS delivers in-stock goods to your specified delivery address with the shipping company DHL GoGreen within 1-5 working days of receipt of payment.

Please note: A bank transfer credit to our account via advance payment can take 3 - 4 working days depending on the bank. If there is a weekend in between, the period will be extended accordingly.

For shipping available items within Europe, the delivery time increases to up to 14 working days, depending on the recipient's location.

As soon as the shipping information has been transferred to DHL GoGreen, we will send a shipping notification by e-mail, which includes a link for tracking the shipment.

The transmission of the shipment information happens before collection by DHL and is like a collection order. The onward transport requested by DHL happens as quickly as possible on the same day, or at the latest within two working days.

Delivery is available to all EU countries, as well as Switzerland, Norway, Great Britain, and Ireland. Shipping costs apply for deliveries to these countries. Information on this can be found under the heading "What are the shipping costs?".

Please note: For orders with delivery outside the EU and for their returns, additional costs such as customs and processing fees, as well as taxes, may apply. These are to be borne by the buyer. It is recommended to inquire with the responsible customs office before placing an order.

For taxes already paid, refunds may be requested from the responsible customs office in the event of a return. The cancellation invoice, which is issued after the return is completed, serves as proof of the return and of the refund. For the exact processing, the relevant customs office in the respective country should be contacted.

Goods from the LANIUS online shop are shipped as an insured parcel with DHL GoGreen. Delivery to DHL Packstations is also possible.

During the order process, you can specify a different delivery address or a Packstation. To do this, simply click on the link "Add a different delivery address or DHL Packstation" and select the "DHL Packstation" option from the dropdown menu to enter the relevant data.

You also have the option to choose a used cardboard box as a packaging option for environmental reasons.

Orders in the LANIUS online shop can be delivered to Germany, Switzerland, Norway, and all EU countries.

Please note that for orders with a delivery country outside the EU, any additional costs such as customs duties and taxes are to be borne by the buyer.

Unfortunately, we are unable to refund VAT retrospectively for goods ordered within Germany and subsequently exported from the EU.

For your return, please use our paperless online returns portal . Please note: The right of return applies only to unworn, unwashed, and undamaged items .

LEARN MORE 🠖

Your satisfaction is very important to us. Therefore, you can return items to us within 14 days of receiving the goods and receive a refund.

LEARN MORE 🠖

Returns within Germany are free of charge.
From February 15, 2026, we will charge a flat fee of €2.99 for returns within Germany, which will be automatically deducted from your refund.

1. Register your return in our online returns portal🡭.
2. You will receive a QR code and a prepaid DHL label by email for immediate download.
3. Pack your item(s) securely and print the label from the email or have the QR code scanned at a DHL branch or DHL Packstation.
4. After we have received and checked the goods, you will receive your refund.

1. Register your return in our online returns portal🡭.
2. Then send the package back insured so that it can be tracked by tracking number in case of loss, and keep the shipping receipt.
3. Clearly label the package as a RETURN.
4. For returns from countries subject to customs duties, please include the invoice and the completed export document (CN23).
5. Attach both documents clearly visible on the outside of the package. This is particularly important for returns from Switzerland or the United Kingdom (UK). Incorrectly labeled packages may be held by customs and incur additional processing costs. Unfortunately, collection from customs or assumption of these costs is not possible.
6. Return address from abroad:
   OneWorldLogistics GmbH
   LANIUS Online Shop Returns
   Ettore-Bugatti-Straße 39–41
   51149 Cologne
   Germany

Please note: Returns from abroad are at your own expense.

If you wish to make an exchange, please contact our customer service in advance – this way we can avoid double calculation of shipping costs.

Once your return has been received, you will receive an email confirmation of its receipt. After the items have been checked, the corresponding amount will be refunded to you – according to the payment method chosen during the order.

Prepayment: The credit will be refunded to the bank account used for payment. It can take up to 5 business days for the credit to be available in the account.

Instant bank transfer: The credit will be refunded to the bank account used for payment. It can take up to 5 business days for the credit to be available in the account.

Credit card: The credit will be debited back to the credit card account charged for payment. The debit will be visible on the next credit card statement. The refund cycle depends on the respective credit institutions.

PayPal: The credit will be made to the PayPal account used for payment. Whether the amount is deposited as a balance in the PayPal account or debited back to your bank account depends on your individual PayPal account settings.

Gift voucher: The corresponding refund amount will be re-credited to your original voucher code. Unfortunately, cash payment is not possible.

Avocadostore: After we receive your return, and once the return has been processed, you will receive the refund via the Avocadostore - according to the payment method you selected. If you have any questions about your refund, please contact Avocadostore customer service by email at support@avocadostore.de or by phone at +49 40 43277693.

VAT refund for export of goods: Unfortunately, we are unable to subsequently refund the VAT for goods that were ordered within Germany and then exported from the EU. However, if you send us a copy of the customs-stamped invoice, we will gladly issue you a voucher for the amount of VAT paid on the exported order for your next purchase in our online shop.

Customs duties: Every shipment to a non-EU country must go through import clearance, which is subject to the customs laws of the destination country. These shipments are generally subject to customs duties and VAT, and the resulting costs are paid by the recipient in the destination country upon receipt of the goods. These costs are not covered by LANIUS or subsequently refunded.

We naturally hope that you are satisfied with our products and enjoy wearing them. Should it nevertheless be the case that you wish to return something, the statutory right of withdrawal applies. You can return unworn, unwashed, and faultless goods to us within 14 days without giving reasons.

Please inform us of your wish to withdraw in writing or by phone within the deadline.

Click here for our sample withdrawal form

Click here for our contact form

Email shop@nulqerzavix.site
Fax: +49 (0)221-801118416
Phone: +49 (0)221- 801118480

Please also note the detailed information on the right of withdrawal in our GTC under point 11. Right of withdrawal and point 12. Consequences of withdrawal.

Further information on the right of withdrawal can be found here.

In case of complaints or incorrect deliveries, please contact our customer service:
We are personally available for you from Monday to Friday, 9:00 AM to 5:00 PM!
Tel.: +49 221 801 118 480
shop@nulqerzavix.site

This way, we can make an initial assessment and discuss the further process. To simplify and speed up processing, please have your order number and/or customer number ready.

Complaints can only be accepted if the articles in question were purchased in the LANIUS online shop. For LANIUS articles purchased in retail stores, please contact the respective retailer.

Orders can be placed either without a login by entering your email address and residential address, or via your customer account using your email and a one-time code.

To do this, simply enter your email address in the corresponding field and click "Continue". A one-time login code will be automatically sent to the specified email address.

To log in

Under the "Profile" menu item in your account, you have the option to change names, addresses, and email address.

Under "Addresses", you can adjust the delivery address for future orders. Under "Payment Methods", you have the option to save your preferred payment method.

Customer satisfaction is very important to us, which is why we offer the option of returns and refunds within 14 days of receiving the goods. Please note that the right of return only applies to unworn, unwashed, and flawless items.

The customer bears the costs for returns via Avocadostore; packages sent postage due cannot be accepted.

Please fill out the enclosed return form completely and place it in the package together with the items so that a correct allocation and refund can be made. A registered return is recommended.

Return address:

OneWorldLogistics GmbH, Abt. Avocadostore/LANIUS, Ettore-Bugatti-Straße 39-41, 51149 Cologne

Exchanges are not possible – please reorder desired items.

For questions: shop@nulqerzavix.site or by phone on weekdays from 09:00–17:00 at +49 (0)221-801118480.

Once the return has been received, it will be processed and Avocadostore will be informed of its arrival. You will then receive an email confirmation from Avocadostore, and the amount will be refunded via your chosen payment method.

For questions regarding your refund, please contact Avocadostore directly: by email at support@avocadostore.de or by phone at +49 40 43277693.

Unfortunately, it is not possible to exchange items ordered via the Avocadostore. Please reorder the desired item.

We are pleased that our gift vouchers can bring joy! The vouchers contain a code that is entered during the order process, so that the voucher amount is deducted directly from the invoice amount.

Please note: Discount and voucher codes cannot be considered or paid out retroactively. The vouchers can only be redeemed online and with a customer account.

Click here for LANIUS gift vouchers

After proceeding to checkout in the shopping cart, the voucher code can simply be entered into the "Discount Code or Voucher" field below the item overview. Clicking "Apply" will automatically deduct the amount from the invoice total. Please check whether the discount has been applied correctly before submitting the order.

Promotional codes for the LANIUS online shop are only redeemable online. Vouchers and discounts cannot be applied retrospectively, credited, or paid out. One-time promotional codes can only be used once, are valid for a specified period, and may be tied to certain products, categories, or minimum order values – details can be found on the voucher or in the email.

In case of a return, one-time redeemable promotional codes expire. For questions about discount or voucher codes, customer service is available before completing the order.

Our qualities, cuts, and the functionality of our clothing are designed to bring lasting joy. We want to provide helpful tips so that your favorite LANIUS pieces can accompany you even more sustainably: They are made to be worn, cleaned, loved – and, if necessary, repaired. With good care, the lifespan of clothing is extended, and at the same time, you contribute to the protection of our resources and the environment.

General: Always observe the care instructions on the label.

Washing:

• Low temperatures, reduced spin cycles, and a laundry bag for wool and silk are recommended.
• Wash garments with similar colors and turn them inside out to avoid discoloration, color fading, and changes.
• Close buttons and zippers to prevent damage.
• Bleach-free delicate detergents are particularly gentle on fibers.
  

Airing instead of Washing:

Not every garment needs to be washed immediately after wearing. Airing saves time, water, and protects the environment and material.

Storage:

• Do not hang knitwear, as it will lose its shape.
• After washing, dry flat and gently pull into shape – knitwear needs time to dry properly.
  

Ironing:

• Ironing restores shape and smooths roughened fibers.
• First, check if the material can be ironed and observe the temperature setting.
• For delicate natural fibers like silk or materials like elastane, Tencel™, and ECOVEROTM, place a damp cloth between the garment and the iron.
• Tip: A high-quality ironing board cover protects better than cheap boards with metal mesh.
  

Pilling:

Natural fibers like wool can form small knots (pilling) – a sign of the material's naturalness.

We deliberately avoid chemical finishes to maintain breathability and softness.

Carefully remove knots with a lint shaver, wool comb, or small scissors. For fine, long hairs, occasional brushing up helps.

Special Detergents:

Liquid special detergents for wool, silk, linen, or cotton dissolve better and are gentle on fibers without compromising washing performance.

Small Repairs:

• Wear and tear, such as loose buttons or open stitches, is normal.
  
• Step-by-step instructions for simple repairs can be found online – we are also happy to help with any questions.
  

Care Symbols:

• We have summarized the meanings of all care symbols for you here.
• Strictly following the care instructions significantly extends the lifespan of your favorite items.

Cotton is absorbent, tear-resistant, skin-friendly, durable and comfortable to wear.

* Wash dark and coloured textiles separately at max. 30 °C

* Wash special fibre blends only in the gentle programme (delicate wash)

* Iron at moderate heat (max. 150 °C)

Wool is not very susceptible to dirt and odors, is sweat-repellent, anti-static, and hardly wrinkles.

* Gently dab small stains with a damp cloth (Pro tip: never rub!)

* Allow breaks between wearing, air regularly

* Hand wash, wool wash cycle possibly preferable to manual hand washing (only partially possible, check label; do not leave in the machine in a damp and warm state for too long). Then squeeze out in a terry towel

* Wash only with the designated wool detergent (especially gentle on the fiber)

* Store flat and dry

* Remove pills with a fabric shaver or wool comb

* Use natural moth protection (cedarwood, lavender, cade oil)

* Heavily soiled favorite items should be given to professional gentle dry cleaning

Tencel wicks away moisture excellently and has similar wearing properties to cotton.

* Wash at max. 30 °C and only use special color and delicate detergent without bleach (reduce spin speed, low temperature)

* Wash inside out (even with printed garments)

* Tencel does not have as high color fastness as cotton and is sensitive to light (do not dry in the sun)

* Iron into shape (follow care instructions)

Leather is relatively waterproof and yet breathable, particularly dense and stretchy.

* Remove coarse dirt with a soft leather brush or a damp cloth (be very careful as this can cause irreparable damage; please never rub or scratch)

* Treat leather with an ecological impregnating agent specially developed for the type of leather before first use

* Every type of leather is different and requires appropriate care

* Bring heavily soiled favourite items for professional, gentle dry cleaning

Silk has a special sheen, is fine and supple, and feels light on the skin. It offers high wearing comfort and is also absorbent and insulating.

* Hand wash at a low temperature

* Wash inside out with a mild silk detergent, using gentle movements in the suds

* Wash inside out at a low temperature and iron while still slightly damp (Pro tip: place a cotton cloth underneath)

* Can be ironed well with a steamer

* For severe soiling, have it professionally dry cleaned with care

Alpaca wool is particularly dirt-resistant and breathable. It can be worn in summer and winter, is very suitable for allergy sufferers, and is soft and shiny.

* Gently dab small stains with a damp cloth (never rub)

* Allow breaks between wearing, air out

* Wool wash cycle in the washing machine only partially possible (Attention: label)

* Store flat and dry

* Remove pilling with a fabric shaver or wool comb

* Use natural moth repellent (cedar wood, lavender, cade oil)

* For heavily soiled favorite items, take them to professional gentle dry cleaning

When it comes to stains, it's important to act immediately. That's why we've compiled the best tips for you:

RED WINE

* Mineral water or tap water

* Apply a lot of salt to the stain, carefully brush it off once the salt has absorbed the liquid, then wash

* For cashmere or silk: Dry shampoo

* For a dark shadow after treatment: Shaving foam. Then rinse out and let dry.

COFFEE

* Mineral water or warm (!) water

* For dried stains: Salt or baking powder * Gall soap can be used on light-colored and very robust items

GREASE

* First, absorb grease with paper towels, then use plenty of hot water and dish soap to wash it out

* For old stains: Gall soap (bar)

MAKE-UP

* For light, white (or dark) and robust clothing: Gall soap or baking powder

SWEAT

* Yellowish discolorations can be treated by soaking overnight in warm water with a dash of vinegar essence. After treatment, wash normally in the machine.

For the sake of the environment, we reduce production steps to a minimum and deliberately avoid additional finishing or unnecessary rewashing.

Therefore, some materials may shrink a little after the first wash at home. This is indicated by the % information on possible residual shrinkage in the care instructions online and on the care label for each item. The information always indicates the maximum possible residual shrinkage if the care recommendations are followed.

The cut and fit are designed so that shrinkage of up to max. 7% does not affect the size, but you should pay particular attention to this information if the item is already very close-fitting or is intended to be consciously loose-fitting.

In order to keep the color brilliance of your clothes for as long as possible, you should use special color and/or delicate detergents and wash at the lowest temperature and rotation speed possible. Colors wash out especially at high temperatures and when using "universal detergents," which usually contain bleach.